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Frequently asked questions
Signups, billing, security and professionals: the essentials in four blocks.
Signups
How do I sign up as a manager?
Manager signups open in a few days: write to us via the Contact page — we'll guide you from the opening and create your workspace with you.
How do I sign up as a professional?
Signups are open on pro.zinaapp.eu: create your standalone trade profile, with no tie to a manager.
Can I invite my colleagues?
Yes: each plan sets the number of colleagues and units. “Unlimited” means no cap.
Plans and billing
What does “on quote” mean?
The Enterprise plan is built with you: quote-based pricing, scaled to the size of your portfolio. Contact us for a quote.
How does the Audit service work?
Audit is a one-time paid service: we review your portfolio and set up your workspace. It's included with Enterprise.
How are the discounts billed?
The quarterly and yearly discounts apply to the displayed price calculation: quarterly = monthly × 3, yearly = monthly × 12, each reduced by the current overall percentage.
Security and data
Where is my data?
Your data is encrypted and hosted on our servers in Belgium. See the Privacy page for the details.
Professionals
Can a manager force access to my profile?
No: you stay in control of your profile. A manager invites you, you accept (or not) — and you can revoke access at any time.